Transform Your Beauty & Wellness Business
Book classes, 1-to-1 appointments, memberships, packages, and products—all via WhatsApp, web, and voice
Via WhatsApp, Web & Voice
Full Booking Automation
Smart Auto Reminders
Trusted by 500+ salons & centers in GCC
Help You Offer Easy Class Bookings
Your clients can book classes via WhatsApp, web, or phone - all in one integrated system
Class Finder
Class type: Yoga, Pilates, HIIT, Zumba
Time: Morning, Afternoon, Evening
Instructor: Sarah, Ahmed, Fatima
Morning Yoga - Sarah
- Instructor: Sarah Al Khalifi
- Saturday Sep 28, 7:00 AM
3 spots left
Evening HIIT - Ahmed
- Instructor: Ahmed Al Mansouri
- Sunday Sep 29, 6:00 PM
5 spots left
Lunch Pilates - Fatima
- Instructor: Fatima Al Zahrani
- Monday Sep 30, 12:00 PM
Waitlist available
Booking Journey
Pick class & time
Pay or save card
Get instant confirmation
Check in upon arrival
1-to-1 Services & Appointments
Personal bookings with staff selection
Nails & Beauty
Manicure, pedicure, gel, acrylics with your preferred technician
Hair & Styling
Cut, color, styling, treatments with your chosen stylist
Massage & Spa
Swedish, Thai, hot stone massage, facials
Skincare & Aesthetics
Facials, skin cleansing, peels, specialized masks
AI Agents Working 24/7 for Your Business
Reduce costs and increase customer satisfaction with instant responses and automated bookings
WhatsApp Agent
- Show available classes and services
- Book group classes or 1-to-1 appointments
- Purchase packages and memberships
- Add beauty products to order
Voice Agent
- Book by phone in Arabic and English
- Confirm classes and appointments
- Answer pricing and package questions
- Transfer to staff when needed
Message Examples
“Hi! Your "Morning Yoga" class with Sarah is Saturday at 7:00 AM. Bring comfy clothes and a mat if you have one. See you soon!”
“Your manicure & pedicure with Fatima is tomorrow at 2:00 PM. We suggest removing nail polish before coming. Want to add gel? (+30 SAR)”
“Reminder: Evening HIIT class in 2 hours! Don't forget your water bottle and towel. Want to add a post-workout protein shake?”
“Your "Plus" membership expires in 3 days. Renew now and get 10% off + 1 free class!”
Complete Membership System That Grows Revenue
Help your clients subscribe to different tiers with auto-renewal and detailed analytics
Basic
199 SAR/month
- 4 group classes per month
- 10% off 1-to-1 services
- Free cancellation up to 6 hours before class
Plus
349 SAR/month
- 8 group classes per month
- 15% off services & products
- Book 7 days ahead (Basic: 3 days)
- 1 free spa session quarterly
VIP
599 SAR/month
- Unlimited group classes
- 20% off everything
- Book 14 days ahead
- 1 free guest pass monthly
- Access to exclusive classes
Packages & Gift Cards That Increase Average Client Value
Offer custom packages and gift cards that increase revenue by up to 35%
Bridal Package
Full spa session + mani & pedi + hair styling + makeup = 899 SAR (save 300 SAR)
Gift Card
Choose value (100, 250, 500, 1000 SAR) and send via WhatsApp with personal message
10-Class Package
10 group classes (any type) = 450 SAR instead of 600 SAR. Valid 3 months
Spa Day Package
60-minute massage + facial + sauna = 399 SAR
Package Rules
- 01Non-refundable, but transferable to another person
- 02Valid for specified period (usually 3-6 months)
- 03Gift cards never expire
Smart Upselling System That Increases Profits by 31%
Smart product recommendations at checkout that increase average transaction value
Checkout Prompts
“Add 15-minute scalp massage for only 50 SAR?”
“Get argan oil bottle (200ml) at 25% off today only”
“Buy 3 products, get 4th free”
Bundle Options
- Shampoo + Conditioner + Serum = 199 SAR (save 60 SAR)
- Complete facial care set = 349 SAR
- "Bring a friend" offer: Book together, both get 20% off
Policies & Rules
Clear rules for smooth experience
Late Cancellation
Cancel within 6 hours of class or 24 hours of 1-to-1 = 50% charge
No-show
No-show without cancellation = full charge. Members: lose 1 class credit
Refunds
Full refund if cancelled within 48 hours of payment (memberships) or 24+ hours (services)
Health & Safety
Sanitized equipment, fresh towels per client, temperature check at entry
Frequently Asked Questions
How do I book a class?
Send WhatsApp message, call voice agent, or book on website. You'll get instant confirmation.
What if I miss a class?
Members: 1 class deducted. Non-members: charged full price. Cancel early to avoid fees.
Can I freeze my membership?
Yes! Freeze up to 4 weeks annually (VIP: 8 weeks). No extra charge.
What to bring to fitness class?
Comfortable workout clothes, water bottle, towel. We provide mats and equipment.
Can I bring a friend?
Yes! VIP members: 1 free guest monthly. Others: 60 SAR per guest.
Security & Privacy
Protecting your data and payments
Encrypted Data
All personal data and payment info protected with highest encryption standards
Secure Payments
We use certified payment gateways: Mada, Apple Pay, Sadad, Tabby
Full Privacy
We will never share your data with third parties without explicit consent
Integrations
Seamless connection with your favorite tools
Payment Gateways
Mada, Apple Pay, Sadad, Tabby, Stripe, PayPal
Messaging & Communication
WhatsApp, SMS, Email, Telegram
Analytics & Reports
Google Analytics, custom reports, CSV/PDF export
Analytics Dashboard That Drives Better Decisions
Track performance metrics and get real-time insights to grow your business
Show Rate
Track who booked vs who actually showed up
Most Popular Classes
Which classes and instructors are most in-demand
Revenue by Source
Classes, services, memberships, products—each source separate
Membership Conversion
How many one-time clients convert to monthly members
Client Ratings
Post-service ratings to measure satisfaction
Return Rate
Percentage of clients who book again within 30 days
Owner Digest
Receive daily or weekly summary of key numbers via WhatsApp or email
“Last week: 127 bookings (+12%), 4,850 SAR revenue (+8%), 91% show rate, 3 new members. Most popular class: Morning Yoga with Sarah.”
Get Started in 4 Simple Steps
Within 48 hours, your system will be ready to accept bookings
Add Classes & Services
List classes, times, capacity, and 1-to-1 services with instructors
Set Schedule & Availability
Define days and times for each class, instructor hours for bookings
Enable Payments & Memberships
Connect payment gateway, create membership tiers, set cancellation policies
Publish & Start Bookings
Share booking link on social media, enable WhatsApp and voice agents
Ready to Transform Your Beauty Business?
Join 500+ beauty businesses growing with Mawidi
Average ROI for Our Clients
Within the first 6 months
No credit card required • Instant setup • 24/7 support