WhatsApp + voice agents · live across the GCCFill every diary,
Fill every diary,
answer every call.
Mawidi is the bilingual WhatsApp + voice reception for GCC clinics, salons, and service teams — official WhatsApp stack, native Arabic & English, and deposits collected before the kettle boils.
Reply time
<10s
24/7
No-shows
↓ Fewer
Deposit reminders
Prepaid bookings
✓
Visa · Stripe
M
Mawidi · Al Noor Clinic
online · typically replies <10s
أبغى موعد تنظيف أسنان الخميس
10:22 ✓✓
Voice agent · live
“مرحباً، عيادة النور…”
Confirming 4 reminders
No-shows this month
↓ Fewer
Voice & WhatsApp agents
A bilingual reception crew that never sleeps
Four specialised agents working the same shift: WhatsApp, inbound calls, outbound follow-ups, and deposits — all speaking your clinic's native tongue.
Live call · AR
Reception agent
00:04
أهلاً، عيادة النور — كيف نقدر نخدمك؟
↳ Hello — Al Noor Clinic. How can I help today?
🗓 Booked 10:30💳 50 SAR · Stripe📩 WA confirmation🔔 Reminder scheduled
Services
Everything you need to fill the diary, end-to-end
Twelve modules that work alone or stack into one managed reception layer — switch on what you need, scale the rest as you grow.
Official Business API
WhatsApp reception
Bilingual AI assistant answers every enquiry in under 10 seconds, 24/7, on the official WhatsApp Business stack.
- Approved templates
- AR + EN parity
- Handoff to human team
24/7
AI voice reception
Native Arabic & English voice agents answer phone calls, qualify patients, and book directly into your calendar.
- Inbound & outbound
- Natural Khaleeji accent
- <10s pickup
Humans in the loop
Managed reception team
A bilingual Mawidi reception crew on standby for every branch — VIP handling, escalations, and edge cases.
- Doha-based ops
- Coverage 7 days/week
- Owner escalation line
Visa · Mastercard · Stripe
Deposits & payments
Collect prepaid deposits on WhatsApp before the slot is locked — cut no-shows by up to 47%.
- Stripe
- Instant refunds
- Auto reconciliation
Calendar-native
Smart booking automation
Live slot lookup, double-booking prevention, and automatic reschedules that feel human.
- Google / Outlook sync
- Multi-doctor routing
- Service duration logic
RAG-powered
Bilingual AI concierge
Handles 80% of FAQs — services, prices, hours, directions — grounded in your clinic's own content.
- Your tone, not a bot
- Zero hallucinations
- Learns weekly
Polite by design
Reminders & reschedules
Automated 24h / 2h nudges with one-tap reschedule, plus post-visit follow-ups and recalls.
- Custom cadence
- One-tap actions
- Recall campaigns
Approved templates
Waitlist & broadcasts
Targeted WhatsApp campaigns with segments for VIP, dormant, and seasonal guests — never spammy.
- Opt-in compliant
- A/B subject tests
- Revenue tracking
Owner-grade reporting
Analytics & owner digest
Daily WhatsApp digest plus a weekly PDF with revenue, conversion, and no-show deltas per branch.
- Live dashboards
- Weekly PDF
- Per-branch filters
Franchise-ready
Multi-branch & roles
One inbox, many locations — role-based access for owners, managers, and concierges.
- Shared SLA timers
- Per-branch scripts
- Owner rollup
Plug and play
Integrations
Connect Google Calendar, Outlook, Stripe, and the most common GCC EMRs.
- Webhooks + Zapier
- Custom EMR bridges
- Q2 2026: full EMR suite
AWS Bahrain
Compliance & data residency
GCC data residency, audit trails, role-based access, and official WhatsApp template governance.
- Encrypted at rest
- Role-based access
- Audit logs
Sectors
Built for every booking-driven business in the GCC
From dental clinics in Riyadh to salons in Doha and auto centres in Dubai — Mawidi tunes its scripts, tone, and payment flow to your vertical.
🦷
HealthcareDental clinics
Remindersdeposit-backed
💉
HealthcareDermatology & aesthetics
Depositssecured bookings
🩺
HealthcareMedical clinics
24/7always-on reception
💇♀️
BeautyBeauty & hair salons
WhatsAppbooking & chat
💆
BeautySpas & wellness
Voice + chatone unified inbox
🏋️
WellnessFitness & gyms
Auto-bookingbooks into your flow
🍽️
Food & leisureRestaurants & cafés
<10s replyinstant table confirms
🏨
Food & leisureHotels & hospitality
Instantfront-desk replies
🚗
MobilityAuto service centres
No missedenquiries answered
🏠
PropertyReal estate viewings
AR · ENbilingual enquiry replies
🎓
SchoolsEducation & tutoring
Remindersfor every session
📸
CreativePhotography studios
Depositssecure each session
🐕
HealthcarePet care & vet
Phone + WhatsAppowner intake
🛍️
RetailRetail appointments
Auto-bookingbooks appointments for you
Don't see your industry? Mawidi works for any appointment-based business. Talk to us →
Two-week pilot · one branch
Ready to let the diary fill itself?
We start with one branch, ship bilingual scripts in five days, and share daily dashboards from day one. Deposits live in week one.
VisaMastercardStripe
Official WhatsApp Business approvals · AWS Bahrain data residency