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Your front desk, fluent in Arabic and English.

AI reception, bookings, payments and customer growth. One platform for your business.

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Built for the way businesses work in the GCC.

Interactive demo
MawidiInteractive demo
Choose your appointment

A moment for you.

A sample experience. No real appointment is created.

Less back-and-forth.More getting on with your day.

Go on. Make a little time for you.

Built for service businesses across the GCC

  • Clinics
  • Dental
  • Salons & beauty
  • Restaurants
  • Hotels
  • Property
  • Education
  • Sports academies
  • Home services
  • Pet care
  • Car rental
  • Retail services
  • Community groups
  • Spas & wellness

Everything your front desk needs. All together.

From the first hello to the next visit, keep the conversation and the work connected.

Bilingual WhatsApp reception

Welcome customers in Arabic and English, with answers grounded in your business knowledge.

AI voice agents

Handle calls, answer questions and transfer configured cases to your team.

Bookings that fit your day

Appointments, recurring visits, classes and waitlists, with rescheduling built in.

Payments & invoicing

Collect deposits, send quotes and invoices, and manage receipts and policy-based refunds.

Messages that keep people close

WhatsApp, SMS and email reminders, updates and broadcasts, with customer consent.

Growth & customer relationships

Capture leads, keep notes and interests, and follow up with AI-assisted replies.

A clearer picture of your business

Bookings, payments and expenses in branch reports, owner digests and alerts, with PDF and CSV exports.

Connected to your tools

Connect payments, customer records and your existing tools through supported integrations, APIs and webhooks.

How it works

Every conversation, handled from hello to booked.

Messages and calls arrive in Arabic or English. Mawidi replies, books and keeps your team in the loop.

  • WhatsAppHi, can I book tomorrow?
  • Phone callIncoming call · Arabic
Mawidi reception
  • Booking confirmedTomorrow · 4:30 PM
  • Deposit requestedSecure payment link sent
  • Reminder scheduledBefore the visit
  • Handover to your teamWith the full conversation

Channels and workflows depend on your configuration.

A receptionist at a bright, welcoming reception desk

AI takes the routine. Your team stays in control.

Give your people more room for the moments that need a human touch, with clear ownership across every conversation and branch.

  • The right access for each person

    Set staff roles and permissions around how your team works.

  • A clear handover

    Assign conversations and follow up with the customer context in view.

  • A view across your branches

    Keep bookings, team activity and reporting together as you grow.

Explore the dashboard

Your social presence, connected.

Social tools for your enterprise rollout.

  • Multi-inbox social management
  • AI content ideas and trend analysis
  • Content scheduling and social monitoring

Bring messages, content and engagement analytics into your team’s workflow.

Explore social tools
InboxIdeasSchedule

Messages

Noor Al Mansoori

Do you have availability this weekend?

Layla Hassan

Can I book a consultation?

Post preview

Good conversations lead to great days.

This week

  • MonDraft
  • TueScheduled
  • WedDraft
  • ThuScheduled
  • FriDraft
Illustrative social workspace

Built around the way your industry works.

Welcoming school campus with landscaped grounds

Schools & admissions

Connect enquiries, campus tours and the admissions journey.

  • Enquiry forms & admissions pipeline
  • Campus tours & reminders
  • Student & family records
  • Bilingual parent updates & follow-up
  • School-document Q&A
See more capabilities
  • Hosted and embedded enquiry forms with student details and curriculum preferences.
  • Lead qualification, tasks, notes and a shared history for your admissions team.
  • WhatsApp answers and follow-up from enquiry through enrolment.
Explore school admissions
Indoor academy pool with natural daylight

Sports & academies

Manage programmes, families and everyday academy operations.

  • Classes, terms, trials & camps
  • Memberships, passes & payments
  • Coach portal & daily rosters
  • Attendance & student progress
  • Family CRM & communications
See more capabilities
  • Flexible class bookings, private sessions, waitlists and reminders.
  • WhatsApp and voice reception, two-way messages and broadcasts.
  • Guardian records, consent, incident notes and staff access controls.
Explore sports & academies

A fit for every appointment-led business.

Browse every sector

Start with what you need. Grow from there.

Professional

CRM, quotations, integrations and deposits.

Compare plans

Business

Teams, recurring bookings and multiple locations.

Compare plans

Add as you grow: staff seats, locations, voice minutes and WhatsApp usage.

See current pricing and availability

Build with Mawidi.

For consultants, integrators and referral partners.

Explore the partner programme

Reception that understands your customers.

Mawidi helps GCC clinics manage Arabic and English WhatsApp conversations, including booking, deposits, and reminders. Staff can take over a conversation and pause automated replies. When a caller requests a person or matches a clinic-configured escalation rule, the voice agent can transfer the call to the clinic's nominated number.

From Doha, for businesses across the Gulf.

Explore booking support for clinics, salons, and service businesses in Qatar, Riyadh, Jeddah, and Dubai. In Arabic and English.

Before you get started.

A few things to know about reception with Mawidi.

What is Mawidi?

Mawidi brings Arabic and English reception, bookings, payments and customer follow-up together for service businesses. Your staff can take over WhatsApp conversations when needed.

How does Mawidi reduce no-shows?

Mawidi supports deposit collection through secure payment links and automated WhatsApp reminders to help businesses manage bookings.

Does Mawidi support Arabic dialects?

Arabic WhatsApp replies can be configured to use Qatari phrasing.

Let’s make your front desk work better.

See how Mawidi fits your business.

Book a demoView pricing