Airport transfers
Capture arrival time, route, passenger count and luggage notes for team follow-up.
Vehicle rental & chauffeur teams
Every trip starts with the right details.
Give customers a clear way to ask about a rental or ride. Mawidi can gather the request across WhatsApp and voice, then bring your team in to confirm availability and terms.
A clearer enquiry journey
From first message to confirmed plan.
Keep the customer conversation moving while your team stays responsible for the details that need a real answer.
- 01
Capture the trip
Collect the dates, pickup and drop-off points, vehicle class, rental period or chauffeur needs.
- 02
Answer from your information
Share the service and pricing details your business has configured for customer enquiries.
- 03
Bring in your team
Route availability questions, changes and policy decisions to a person when they need review.
- 04
Continue with your process
Once your team confirms the request, use your configured booking, payment and reminder steps.
Built around the request
One conversation for different kinds of journeys.
Chauffeur rides
Gather the pickup, destination, schedule and service preferences before a team member confirms.
Self-drive rentals
Record vehicle class and rental dates, then direct availability and eligibility questions for review.
Events and longer rentals
Keep group, multi-day and monthly requests together with the context your team needs to respond.
Tours and day trips
Capture the route, timing and group details for your team to review and confirm.
Vehicle delivery and collection
Record the requested locations and timing for staff coordination.
The Mawidi handoff
Helpful reception. Clear human ownership.
Use bilingual WhatsApp and voice reception to handle configured enquiries, with staff handover for the moments that call for a person.
Arabic and English
Welcome and assist customers in both languages, based on your configured business information.
Bookings and follow-up
Connect eligible requests to booking, reminder and customer follow-up workflows you have set up.
Payments when configured
Use supported deposit or payment-link workflows where they fit your own rental terms.
Team visibility
Keep conversations and related activity available for staff follow-up and reporting.
Your policies stay yours
Confirm the important details with your team.
Fleet availability, rental eligibility and commercial terms depend on your own systems and policies. Mawidi should not be treated as a fleet tracker or as the authority on those decisions.
- Your team confirms vehicle and driver availability before promising a trip.
- Your business sets prices, deposits, payment timing and cancellation terms.
- Insurance coverage and driver-document checks follow your approved process.
- Changes, disputes and uncertain requests can be handed to staff for review.
Make the next rental enquiry easier to handle.
See how Mawidi could fit the way your team receives and follows up on customer requests.
Availability, bookings and payment steps depend on your configuration and business policies.