01
Hospitality Sector

Restaurant & Accommodation Bookings via WhatsApp

Automate table, room, order and payment bookings for restaurants, hotels and serviced apartments

35%
More bookings
60%
Less no-shows
24/7
Availability
02

Supported Businesses

Comprehensive solutions for the hospitality and food sector across the GCC

01

Restaurants

Table booking, order management, and waitlist automation

02

Cafes & Coffee Shops

Pre-orders, loyalty programs, and peak hour management

03

Hotels

Room reservations, guest services, and concierge automation

04

Serviced Apartments

Long-stay bookings, maintenance requests, and guest communication

05

Catering Services

Event bookings, menu customization, and delivery coordination

06

Cloud Kitchens

Multi-brand order management and delivery optimization

03

Key Features

Everything you need to manage hospitality bookings efficiently

03.1

Booking & Orders

  • Instant table and room reservations via WhatsApp
  • Pre-order food and beverages before arrival
  • Smart waitlist with real-time updates
  • Automatic booking confirmations and reminders
03.2

Guest Services

  • Secure payment processing with multiple options
  • Room service requests via chat
  • Automated check-in/check-out reminders
  • Guest feedback collection and reviews
04

Use Cases

How our customers use Mawidi in their businesses

01

Table Reservations

Let guests book tables 24/7 with real-time availability

02

Room Bookings

Streamlined hotel and apartment reservations

03

Digital Menus

Interactive menus with instant ordering capability

04

Room Service

Instant room service requests via WhatsApp

05

Payments & Billing

Secure payment links and digital receipts

06

Reviews & Feedback

Automated guest satisfaction surveys

05

WhatsApp Integration

Receive bookings and orders on the channel your customers prefer

01

Automated Responses

24/7 instant responses to booking inquiries with AI-powered chat

02

Smart Notifications

Automatic confirmations, reminders, and follow-ups

03

Seamless Payments

Send payment links directly in WhatsApp conversations

06
"Mawidi transformed how we manage bookings. We now receive 40% more reservations with less effort."
M
Mohammed Al-Shammari
Operations Manager, Elite Restaurants
07

Enhance Your Guest Experience Today

Join leading restaurants and hotels using Mawidi to manage their bookings

Trusted by hospitality leaders across the GCC

HiltonMarriottRotanaAccor