Hospitality reception · Arabic and English
Handle table, stay and order enquiries through WhatsApp or voice. Mawidi helps your team keep booking conversations and reminders together, with a clear handover when a person needs to step in.
You configure coverage, operating hours and handover paths.
Illustrative example
Could I book a table for four on Thursday evening?
We can help with that. What time would you prefer?
Illustrative flow, not a real customer conversation or booking confirmation.
Made for service in motion
A request may start with a table, a stay or a question about the menu. Bring the conversation into a clear reception channel, then let your business setup and team determine what happens next.
For restaurants & cafés
Organise reservation and order enquiries, capture the essential details, and use reminders or deposit links when configured. Availability and acceptance follow the workflow your business sets.
For hotels & stays
Receive stay and service enquiries through WhatsApp or voice, and route requests to the right staff member. Room and service confirmation stays with your booking system and team.
Channel to workflow
Mawidi brings WhatsApp and voice reception together with booking, reminders, deposits and analytics, according to the capabilities you enable and configure.
A range of hospitality teams
Service details vary by business. Start with the enquiries your team actually handles.
Start with your workflow
Walk through how your business operates, then choose the channels, reminders and handover paths that fit.