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01
Deposits & Payments

Every Booking
Gets
Commitment

Collect secure deposits, payment links, invoices, and refunds inside the same booking flow that customers already use.

Collect Deposits→
See Payment Flow
85%
Fewer Cancellations
Up to, with prepaid deposits
3-5d
Refund Window
Policy based
PCI
Secure Payments
Provider compliance
24/7
Payment Links
Sent automatically
02
Payment System

Everything for prepaid bookings

A connected payment layer for deposits, invoices, refunds, and payment status.

01

Payment links

Send secure checkout links from the booking conversation.

  • Mada, Visa, Mastercard, Apple Pay
  • Amount and due-date controls
  • Automatic payment status updates
02

Deposit rules

Set deposit policies by service, branch, and customer type.

  • Fixed or percentage deposit
  • VIP and repeat-customer rules
  • No-show protection
03

Invoices and quotes

Turn accepted quotes into payable invoices.

  • Quote approval flow
  • Invoice payment links
  • Product and add-on sales
04

Refund automation

Apply cancellation rules without manual follow-up.

  • Full or partial refunds
  • Policy-aware approvals
  • Customer notifications
05

Finance reporting

Track deposits, paid invoices, and outstanding balances.

  • Revenue by service
  • Failed payment alerts
  • Exportable reports
06

Customer trust

Make every payment step clear and branded.

  • Bilingual payment instructions
  • Receipt and confirmation messages
  • Clear cancellation terms
03
Payment Flow

Four steps to confirmed payment

01

Quote

The customer selects a service, package, or quoted work.

→
02

Send Link

Mawidi sends the right deposit or invoice payment link.

→
03

Confirm

Payment status confirms the booking and updates the customer.

→
04

Reconcile

Reports show paid, pending, refunded, and failed transactions.

04
Payment Results

More commitment before arrival

“Deposits reduced fake bookings and last-minute cancellations.”

Beauty Center
High-demand appointments

“Payment links helped us confirm custom quotes faster.”

Service Business
Quotes and invoices

“Finance can see pending and failed payments without asking reception.”

Finance Manager
Reconciliation

“Refund rules made cancellation handling consistent.”

Operations Lead
Policy automation
05
FAQ

Frequently Asked Questions

Can Mawidi collect deposits before booking?

Yes. A booking can remain pending until the required deposit is paid, then the customer receives confirmation.

Can deposits differ by service?

Yes. Deposit amount and policy can vary by service, branch, customer type, and booking value.

Are refunds automatic?

Refunds can be automated or approval-based depending on the cancellation policy you set.

06
Get Started

Confirm bookings with payment

See how deposits and payment links reduce no-shows and protect capacity.

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Setup in 48 hours
Arabic and English support
Mawidi

WhatsApp reception and operations platform combining official WhatsApp automation with a bilingual human team for every branch.

📧hello@mawidi.com💬+97450566849
📍Doha, Qatar
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