Core Mawidi features

Layers of automation and human operations designed to capture revenue and give every stakeholder clarity.

📞

24/7 concierge desk

Arabic + English replies with custom playbooks, escalation rules, and post-care scripts.

🧩

Templates & journeys

Pre-approved WhatsApp templates for marketing, reminders, and deposits mapped to each service.

📈

Live dashboards

Branch-level dashboards with conversion, prepaid ratios, and response SLAs.

🎯

Growth & CRM

Capture leads, remember customer interests, and trigger follow-ups that convert demand.

🔄

System integrations

Connect PMS, calendars, and payment providers to eliminate manual double entry.