Core Mawidi features
Layers of automation and human operations designed to capture revenue and give every stakeholder clarity.
📞
24/7 concierge desk
Arabic + English replies with custom playbooks, escalation rules, and post-care scripts.
🧩
Templates & journeys
Pre-approved WhatsApp templates for marketing, reminders, and deposits mapped to each service.
📈
Live dashboards
Branch-level dashboards with conversion, prepaid ratios, and response SLAs.
🎯
Growth & CRM
Capture leads, remember customer interests, and trigger follow-ups that convert demand.
🔄
System integrations
Connect PMS, calendars, and payment providers to eliminate manual double entry.