01
Mobility & Automotive

Mechanics, Garages & Recovery

Turn WhatsApp and phone enquiries into booked jobs, approved quotes, and paid invoices—automatically.

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Smartgenix×Mawidi
Integration

B2B Platform: Mawidi doesn't provide automotive services directly. We equip your workshop with tools to enable your customers to book, pay, and communicate via WhatsApp.

01Fewer Phone Calls
60%

with WhatsApp automation

02Faster Approvals
40%

in-chat quote buttons

03More Revenue
25%

from add-ons

04Saved Weekly
5hrs

per service advisor

02

What Mawidi Enables

Powerful tools to automate automotive workshop operations

01

WhatsApp Booking

Checks service due dates and books appointments instantly via WhatsApp.

02

Interactive Quotes

Line-item quotes with photos; customers approve, reject, or defer per item.

03

Secure Payment Links

One-tap payment with Stripe, Apple Pay, and Google Pay.

04

Real-Time Status Updates

Updates with photos, test results, and ETAs sent automatically.

05

AI Voice Agent

Answers calls in Arabic/English, handles bookings and FAQs.

06

Recovery Management

Location capture via WhatsApp with live customer tracking.

03

Who Uses Mawidi

Complete solutions for all automotive service types

01

Workshops & Mechanics

Bay scheduling, job cards, and parts management

02

Quick Service Centers

Fast services with instant booking

03

Tire Shops

Seasonal checks and replacement alerts

04

Recovery Services

Location capture and live tracking

05

Auto Electrical

Diagnostics and specialist appointments

06

Body & Paint

Damage assessments and quote approvals

04

Smartgenix × Mawidi Integration

Built for mechanics, service advisors, and recovery teams

Smartgenixmanages
  • Bay scheduling
  • Job cards
  • Parts & stock
  • EPOS
  • Technician time
Mawidihandles
  • WhatsApp & Voice conversations
  • Due-date checks
  • Bookings
  • Quote approvals
  • Pay links

Integration Features

Jobs & quotes sync both ways
Parts availability & pricing in WhatsApp
Bay load & slots in real time
Invoices & payments to Smartgenix

Note: Ask us to enable the Smartgenix connector for your account.

05

Security & Privacy

Enterprise-grade protection for your workshop data

01

Data Encryption

End-to-end encryption in transit and at rest

02

Role-Based Access

Owner / Service Advisor / Tech with audit logs

03

Secure Payments

No card numbers in chat—secure pay links only

06

FAQs

01

Can customers approve per line item?

Yes—approve, reject, or ask later per item.

02

Do you support Arabic?

Yes—full AR/EN with RTL and voice.

03

Deposits & pre-auth?

Configurable by job type; auto-applied to final invoice.

04

Smartgenix Integration?

Jobs, parts, invoices, and bays stay in sync automatically.

07

Get Started in 5 Steps

01

Connect WhatsApp & phone line

Choose agent tone (AR/EN)

02

Import services & pricing

Labour ops and due rules

03

Enable Smartgenix connector

Bays, parts, jobs, invoices

04

Turn on quote approvals

And secure pay links

05

Launch reminders

And owner digest

08

Start Automating Your Workshop Today

Join hundreds of workshops using Mawidi

No credit card required • Instant setup • 24/7 support