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01
Healthcare

Smart Healthcare
Automation

Book appointments, answer questions, and follow up—by web, WhatsApp, or voice—while keeping patient data safe.

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🔒HIPAA Compliant🛡️SOC 2 Type II🔐End-to-End Encrypted
50K+
Appointments Booked
Monthly
98%
Patient Satisfaction
Positive rating
45%
Fewer No-Shows
With reminders
24/7
Always Available
Never offline
02
Booking Methods

Multiple Booking Methods

Give patients the freedom to book their way

01
💬

WhatsApp

Pick service → Pick time → Confirm → Add to calendar

02
🌐

Website

Service page → Available slots → Pay deposit (optional) → Confirmation

03
🎙️

Voice Agent

Natural speech → Finds slot → Sends SMS/WA confirmation

04
🖥️

Front Desk

Staff books inside Admin → Patient gets reminder

Mawidi

WhatsApp reception and operations platform combining official WhatsApp automation with a bilingual human team for every branch.

📧hello@mawidi.com💬+97450566849
📍Doha, Qatar
Book a DemoStart Free

Services

  • AI Receptionist
  • Booking Automation
  • Deposits & Payments
  • Messages & Updates
  • Growth & CRM
  • Dashboard & Reports
  • Integrations

Features

  • Dashboard
  • Messages
  • Integrations
  • Growth

Industries

  • Sports & Academies
  • Healthcare
  • Food & Hospitality
  • Mobility
  • Schools

Company

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© 2026 Mawidi. All rights reserved.

System StatusPrivacyTermsCookies
03
WhatsApp Agent

Smart WhatsApp Agent

24/7 intelligent assistant for your patients

🏥
Al Noor Clinic
Online
Today

Hi, I want to book an appointment with the dentist

9:41 AM✓✓

Welcome! I can definitely help you. Would you prefer a morning or evening appointment?

9:41 AM

Morning please

9:42 AM✓✓

Perfect! We have the following available slots: 1. Sunday Sep 28 - 9:00 AM 2. Monday Sep 29 - 10:30 AM 3. Tuesday Sep 30 - 9:30 AM Which would you prefer?

9:42 AM

Monday 10:30

9:43 AM✓✓

Done! We've booked you for Monday, September 29 at 10:30 AM with Dr. Ahmed Al Mansouri. You'll receive reminder messages 48 hours and 6 hours before your appointment. Do you need anything else?

9:43 AM

Capabilities

💬Answer frequently asked questions
📅Check appointment availability
🔄Booking and rescheduling
📋Pre-appointment preparation instructions
🔒

Security & Privacy

Minimal info collection via WhatsApp, secure form handoff for medical details

🌍

Multi-language Support

Seamless conversations in Arabic and English

Upsell Opportunities

🦷

Would you like to add teeth cleaning? (20% off)

💪

Bundle of 5 physiotherapy sessions at a discounted rate

⭐

Special: Comprehensive checkup + tests for only 299 SAR

04
Voice Agent

Voice Agent

Voice assistant fluent in Arabic and English

Voice Capabilities

  • ✓Natural conversation in Arabic and English
  • ✓Smart handoff to staff when needed
  • ✓Identity verification options
  • ✓Instant confirmation via SMS/WhatsApp

Sample Script

العربية

Welcome to Al Noor Clinic. I'm your AI assistant. How can I help you today? You can book an appointment, reschedule, or inquire about our services.

English

Welcome to Al Noor Clinic. I'm your AI assistant. How can I help you today? You can book an appointment, reschedule, or ask about our services.

Featured

Patient Data & Doctor Tools

Secure collection and management of patient data

📋

Secure Intake Forms

Encrypted forms for medical history and sensitive data, with secure portal link

📎

File Upload

Patients can securely upload medical reports, images, and documents

👨‍⚕️

Doctor Dashboard

View today's appointments, patient files, and quick notes

Privacy Messaging Examples

“We need some medical information. We'll send you a secure link to complete the form.”
“Your data is protected with the highest encryption standards and won't be shared with any third party.”
“You can request a copy of your data or delete it at any time.”
06
FAQ

Frequently Asked Questions

Can I book for a family member?

+

Yes! You can add family members to your account and book for them directly.

How can I reschedule my appointment?

+

Simply send a WhatsApp message or call, and the AI assistant will help you choose a new time.

What are the preparation instructions for my appointment?

+

Preparation instructions will be sent automatically with your confirmation message, and a reminder 48 hours before.

Do I need to pay a deposit?

+

It depends on the type of service. Some procedures require a deposit, and the message will inform you when booking.

Can I get medical advice via WhatsApp?

+

No, the AI assistant helps with booking and general information only. For medical consultations, please visit the clinic or request a telemedicine appointment.

05
Trust

Built with feedback from clinics across Doha & Riyadh

🔒
Healthcare
Ready
🛡️
Enterprise
Security
✅
Data
Encrypted
🇪🇺
Privacy
Compliant

We are documenting outcomes from our first customers. Real testimonials coming soon.

Interested? Become a design partner.

17+
Industries
<10s
Reply time
up to 85%
No-show drop
24/7
Available
Book a free discovery call
Featured

Packages & Offers

Increase value through custom packages

🦷

Comprehensive Dental Package

Exam + cleaning + panoramic X-ray for 499 SAR (save 200 SAR)

Learn more→
💪

Physiotherapy Sessions

10 sessions for 1200 SAR instead of 1500 SAR

Learn more→
⭐

Annual Checkup Membership

Comprehensive exam + tests + 20% off all services year-round

Learn more→

Members save up to 1500 SAR annually

Reminders & Follow-ups

Multi-stage reminder system to reduce no-shows

📅

48-hour Reminder

Initial confirmation message with prep instructions and reschedule option

⏰

24-hour Reminder

Additional reminder with clinic location and contact numbers

⏱️

2-hour Reminder

Final reminder to ensure patient attendance

Post-Visit Follow-up

💊Post-procedure care messages with instructions
⭐Request service review after 24-48 hours
📋Manage waitlist for cancelled appointments
Featured

Security & Privacy

Protecting patient data with highest security standards

🔐

Encryption

TLS 1.3 in transit + AES-256 at rest. All medical data fully encrypted.

👥

Access Control

Fine-grained role permissions (doctor, nurse, receptionist). Complete audit logs for all access.

✅

Consent Management

Digital consents for data collection, file sharing, and marketing communications.

📱

Channel Privacy

Minimal PHI via WhatsApp. Sensitive data through secure portal only.

🗂️

Data Rights

Full data export + right to deletion + data portability to new provider.

⚠️

Medical Disclaimer

This platform is for booking and management only. Does not provide medical advice. In emergencies, call ambulance or go to nearest hospital.

Integrations

Seamless connection with your existing systems

Core Integrations

  • ✓Calendars: Google Calendar, iCal (Outlook coming soon)
  • ✓Payments: Stripe (Visa · Mastercard)
  • ✓Messaging: WhatsApp, SMS, Email
  • ✓Accounting: QuickBooks, Xero, Zoho

Optional Integrations

  • +Labs: Receive results and send to patients
  • +Pharmacy: Send prescriptions electronically
  • +Telehealth: Zoom, Microsoft Teams
Featured

Analytics Dashboard

Data-driven decisions to improve clinic performance

📊

No-show Rate

Track absence rates and analyze reasons

🔄

Rebook Rate

Percentage of patients returning to clinic

💰

Revenue by Service

Analyze most profitable services

⚡

Response Times

Average response time to inquiries

📈

Upsell Acceptance

Success rate of upsell offers

⭐

Review Scores

Patient satisfaction with service

Featured

Admin Features

Powerful tools for efficient clinic management

🏢

Multi-location Management

Manage multiple branches from one dashboard with unified and separate reports

Learn more→
🔑

Role Control

Custom roles: owner, manager, doctor, nurse, receptionist

Learn more→
👨‍⚕️

Doctor Portal

Doctors see only their appointments, patient files, and add notes

Learn more→
📨

Owner Digest

Comprehensive weekly report on revenue, bookings, and performance via WhatsApp or email

Learn more→
Featured

Get Started in Minutes

Quick and easy setup with no technical complexity

1
🔗

Connect WhatsApp & Calendar

Quick link to WhatsApp Business and Google Calendar in one step

Step 1
2
📋

Add Services & Prep Notes

List your services, prices, duration, and prep instructions for each procedure

Step 2
3
⚙️

Enable Reminders & Secure Forms

Set reminder times, data collection forms, and package offers

Step 3
4
📞

Publish Voice Agent Number (Optional)

Get a dedicated number for 24/7 automated voice bookings

Step 4
10
Get Started

Join Hundreds of Successful Clinics

Start your journey with Mawidi today and discover how we can transform your appointment management.

14-Day Free Trial + Free Setup
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