Every Reminder
Protects
Attendance
Reduce no-shows with timed reminders, one-tap confirmation, flexible rescheduling, and post-visit follow-up.
Everything for reliable appointments
Automated reminders and rescheduling that protect revenue and customer experience.
Reminder timeline
Send the right reminder at the right moment.
- T-7, T-48h, T-24h, T-6h
- Prep instructions
- Location and arrival notes
One-tap confirmation
Let customers confirm without calling.
- WhatsApp buttons
- Calendar updates
- Staff visibility
Flexible rescheduling
Offer available alternatives when plans change.
- Suggested slots
- Policy rules
- Waitlist handoff
No-show recovery
Follow up and rebook instead of losing the customer.
- Reason capture
- Rebooking prompts
- Risk tagging
Post-visit follow-up
Ask for feedback and schedule the next appointment.
- Review requests
- Next-step reminders
- Care instructions
Analytics
Measure attendance and reminder performance.
- Confirmation rate
- No-show trend
- Reschedule reasons
Four steps to protected attendance
Schedule
A booking creates a reminder plan automatically.
Remind
Messages arrive with time, location, and preparation details.
Adjust
Customers confirm, reschedule, or ask for help.
Follow Up
The journey continues after the appointment.
Fewer empty slots
“T-48 confirmations gave us time to refill at-risk slots.”
“Customers reschedule instead of disappearing.”
“Prep instructions reduced day-of confusion.”
“Post-visit follow-up brings customers back sooner.”
Frequently Asked Questions
Can customers reschedule from WhatsApp?
Yes. Mawidi can show available alternatives and update the booking once the customer selects a new slot.
Can reminders include preparation instructions?
Yes. Instructions can vary by service, location, staff member, and appointment type.
Can staff override the flow?
Yes. Staff can step in, adjust messages, or apply manual decisions when needed.
Protect your calendar
See how reminders and rescheduling keep your day full.