Empower Your Property Business with WhatsApp & Voice Agents
We provide property companies with advanced tools to enable viewing bookings, rental contract completion, maintenance request handling, and office space management - all through intelligent WhatsApp and Voice agents that serve your customers 24/7.
WhatsApp Property Concierge for Your Customers
Give your company the power to answer customer inquiries 24/7, share photos, floorplans, and video tours. Our tools enable your customers to ask questions, check availability, and book viewings in two taps.
- Answers property questions 24/7 (rooms, sizes, floorplans, parking, furnishing, bills, pets, contract length)
- Shares photos, floorplan PDFs, and video tours
- Checks availability and books a viewing in two taps
- Captures lead details + consent and pushes them to CRM with tags
Is the 2-bed in Lusail furnished? What are the bills like?
It's semi-furnished (wardrobes + kitchen appliances). Bills not included. Typical monthly bills average QAR 350–500. Would you like a video tour or book a viewing?
Quick-reply buttons
Booking Flow
Pick date/time → choose in-person or virtual
Secure link to upload ID (passport/QID/Emirates ID) + proof of income (optional)
Instant confirmation via WhatsApp/Email + .ics calendar
Reminders at T-24h / T-2h with Reschedule/Cancel links
Optional deposit/holding fee to reduce no-shows (auto-refundable per policy)
Please upload your photo ID to confirm the viewing. Your data is encrypted and only used for screening.
Viewing Booking System for Your Company
We provide your company with tools for ID collection and screening to ensure secure viewings for your customers
On-site
QR check-in; agent app shows who arrived, notes, and next steps.
Interactive Virtual Tour Tools
Enable your company to offer interactive 360/video tours where your customers can ask questions directly. Our intelligent system links answers to timestamps and sends relevant screenshots.
What users can ask
Compliance note
Measurements are pulled from your floorplan/metadata; where not exact, Mawidi labels answers as approximate and offers to share official documents.
Complete Rental Management Platform for Your Business
Application → Approval → Contract → E-sign → Deposit → Move-in
Pre-filled application
From WhatsApp details (household size, employer, income, move-in date)
Document pack upload
ID, employment letter, payslips, references
Screening rules
Soft checks (document completeness), optional hard checks via your provider
Contract builder
Tenancy/lease templates, clauses (pets, smoking, early break), Arabic/English versions
E-sign
Signer order, time/IP/hash, signed PDF to both parties
Payments
Deposit, first month, agency fee via pay link (Stripe/Apple/Google Pay)
Handover checklist
Meter readings, keys/fobs, condition photos, inventory list; both parties sign
Upsell moments
Add parking / storage / furniture pack / utilities setup concierge at checkout.
Smart Maintenance Management System for Your Company
Empower your company to receive and process maintenance requests efficiently through photo/video triage for accurate diagnosis
How it works
- 1Tenant opens WhatsApp link → selects category (AC, plumbing, electrical, appliances, doors/windows, pests)
- 2Adds photos/video + short voice note
- 3AI triage extracts symptoms, likely cause, urgency, requested trade and parts, and proposes time slots
Example
AC dripping water; started today; unit humming.
AI: Likely clogged drain line. Priority Medium (24–48h). Trade HVAC tech. Bring wet/dry vac, PVC elbow. Earliest slot Tue 3–5 pm. Book?
Bookings & approvals
- Landlord approval rules, capped budgets, after-hours emergency flow
- Technician app with job card, checklist, parts used, before/after media, tenant signature
- AI suggestions are triage only—not a definitive diagnosis
Limitations & safety: AI suggestions are triage only—not a definitive diagnosis. Emergency guidance routes to human lines.
Space Booking Management Platform for Your Business
Advanced tools enabling your company to manage office and meeting room bookings with hourly/daily rates and full service details
Upsells
Coffee/tea packages, recording services, hybrid meeting kits, extra seating
Intelligent Voice Agent for Your Company
Give your company automated voice response capability for customer inquiries, viewing bookings, maintenance tickets, and payment link sharing
Features
Openers
Welcome to {{brand}}. I can book viewings, answer property questions, or log a maintenance request.
Secure Payment System for Your Company
We provide your company with a secure and integrated payment platform for all property transactions
Payment types
Refunds and returns
Refunds and deposit returns with audit trail; payout reports to accounting
Deposits are held securely and offset against your first rent; refunds follow the tenancy policy.
Customer Management & Communication System for Your Business
Protecting Your Company and Customer Data
Don't share full card numbers or bank details in chat—use the secure payment link.
Analytics Dashboard & Reports for Your Business
Key metrics
- 01Lead → Viewing → Application → Signed → Move-in funnel
- 02Avg time to schedule viewing; no-show rate; conversion by channel (web/WA/voice)
- 03Maintenance SLA compliance (response/repair times), first-visit fix, spend by category
- 04Renewal rate, vacancy days, rent collection status
- 05Weekly digest to Email/WhatsApp with highlights and alerts
- 06
Weekly digest
Weekly digest to Email/WhatsApp with highlights and alerts
FAQs
Can I upload my ID by WhatsApp?
You'll get a secure upload link—not via chat.
Bills included?
The agent shows whether bills are included and an average monthly estimate by typical usage.
Can I sign online?
Yes—e-sign with time/IP/hash; both Arabic/English copies provided.
How are maintenance priorities set?
AI triage + your rules (emergency/urgent/routine).
Office hire extras?
Add catering, equipment, and visitor passes during checkout.
Start Empowering Your Property Business
What we set up for you
- 1Connect WhatsApp & phone number; choose your agent tone (AR/EN)
- 2Import listings (media, floorplans, amenities, furnishing, bill policy)
- 3Configure viewing calendar, ID/KYC requirements, deposits & policies
- 4Load tenancy templates; set e-signers & signing order
- 5Turn on maintenance categories, video triage, and technician schedules