Manage Event & Venue Bookings via WhatsApp
Guests or organizers describe the issue or event needs on WhatsApp—we triage with photos/video, send a clear quote, collect a deposit, schedule staff, and keep everyone updated—end to end.
B2B Notice
Mawidi doesn't sell event services to the public. We equip venue/event companies with WhatsApp & Voice agents for intake → quoting → payments → scheduling.
Target Markets
One platform to manage all types of events and venues
Event Venues & Halls
Conference centers, ballrooms, exhibition halls
Hotels & Ballrooms
Hotel event spaces and banquet facilities
Wedding Planners
Wedding coordination and planning services
AV & Staging
Audio-visual and staging equipment rental
Lighting & Sound
Professional lighting and sound systems
Catering Services
Event catering and food services
Equipment Rentals
Chairs, tents, tables, AV equipment
Festivals & Community Centers
Public events and community gatherings
Entertainment & DJ
DJs, bands, and entertainment services
Photography & Video
Event photography and videography
Decoration & Florists
Event decoration and floral arrangements
Transportation & Logistics
Event transportation and setup logistics
Key Features
WhatsApp Issue/Request Intake
Guests or organizers describe what's wrong or what they need via text, photos/video, and voice notes with smart follow-ups.
AI Triage for Events
Extracts category, urgency, required crew/equipment type, and service checklist for venue maintenance or event setup requests.
Instant Quotes in WhatsApp
Line-item pricing with options (basic/premium/luxury packages), setup fees, and timeline with approve/reject/modify buttons.
Secure Payments
Secure pay links for deposits, milestone payments, or full amount with automatic receipts and booking confirmation.
Scheduling & Dispatch
Schedule setup crews, coordinate multiple vendors, send live updates with ETA and crew tracking for event day.
Crew App with Job Cards
Job cards with setup checklists, photos before/after, equipment inventory, and client sign-off for completion.
Two Main Flows
A) Venue Maintenance Flow
“"Sound system not working in ballroom B. Wedding setup starts in 2 hours."”
Smart Follow-ups
“"Which specific equipment? Any error messages? Is backup sound system available?"”
Triage & Quote
“Category: Audio Issue • Priority: URGENT • Required: AV Tech • Est: 30-60 min”
B) Event Package Flow
“"Need complete wedding setup for 200 guests, March 15th. Indoor ceremony + outdoor reception."”
Package Options
“Basic: QAR 15,000 | Premium: QAR 25,000 | Luxury: QAR 40,000”
Payment & Confirmation
“"Pay QAR 5,000 deposit to confirm Premium package for March 15th."”
Sample Conversations
Audio Issue Resolution
Microphone cutting out during presentation in Conference Room A
Is this the handheld or lapel mic? How many attendees? Any backup mics available?
Lapel mic, 50 people, yes we have backup handheld
Quick fix: Switch to handheld now. Tech dispatch: 15 mins for proper repair. QAR 150 service call.
Wedding Setup Package
Need wedding setup for 150 guests, garden venue, evening ceremony
Beautiful! What's your date? Indoor backup needed? Floral preferences? Photography stage?
April 20th, yes backup hall, white roses, elevated stage for photos
3 packages available: 🌸 Garden Romance: QAR 18,000 ✨ Premium Garden: QAR 28,000 👑 Luxury Garden: QAR 42,000 All include backup venue.
Results You Can Expect
(Outcomes vary by event type, city, and policy)
with smart intake & quotes
in-chat approval buttons
on coordination & scheduling
smart upselling prompts
Two-way Inbox and CRM
FAQs
Is this B2B only?
Yes—Mawidi equips venue/event companies with WhatsApp & Voice agents. We don't sell event services directly to the public.
Multi-vendor coordination?
Yes—coordinate caterers, AV techs, decorators, and more from one dashboard.
Emergency priority handling?
Urgent issues get instant crew dispatch and client notifications.
Large file sharing?
Yes—floor plans, vendor lists, setup photos via secure links.
Milestone payments?
Support for deposit → progress → final payment flows with automated invoicing.
Multi-day event management?
Yes—coordinate setup, daily operations, and teardown across multiple days.
Get Started
Connect WhatsApp & phone line
Set up venue-specific tone (formal/casual)
Import services & packages
Service categories, equipment lists, vendor rates
Set capacity & availability
Venue capacities, blackout dates, setup times
Configure crew & equipment
Staff skills matrix, equipment inventory tracking
Launch & invite clients
Share your WhatsApp event booking link
Start Automating Your Events Today
Join hundreds of event organizers using Mawidi