Manage Hotel & Accommodation Bookings via WhatsApp
Automate bookings, guest services, and communication for hotels and resorts
Transform your property management with WhatsApp-powered booking automation, digital guest services, and intelligent room management.
Supported Accommodation Types
Comprehensive solutions for all accommodation types
Hotels
From 2-star to 5-star properties
Resorts
Beach and desert resorts
Serviced Apartments
Furnished long-stay accommodations
Guest Houses
Traditional & modern guest houses
Tourist Camps
Desert & mountain camps
Hostels & Lodges
Budget & mid-range accommodations
Key Features
Booking Management
Guest Services
How We Help Your Hotel
Reservation Management
Inventory, rate plans, upsells, waitlists
Check-in/Out
Online pre-arrival, e-registration, ID/KYC via secure link
Concierge Service
WhatsApp requests routed to teams (HK/ENG/FO)
Payments
Deposits, pre-auths, balance on arrival; refunds & credit notes
Analytics
Pickup pace, channel conversion, upsell take-rate
Guest Satisfaction
Post-stay feedback, review nudges, service recovery
Guest Journey Automation
Pre-Arrival
Booking confirmation, room preferences, upsell offers
Check-In
Digital registration, ID verification, room assignment
In-Stay
Room service, concierge requests, issue reporting
Check-Out
Express checkout, bill settlement, feedback collection
Seamless Integrations
Connect with your existing hotel systems
Property Management
Channel Managers
Payment Gateways
Communication
Security & Privacy
Data encrypted in transit/at rest, role-based access, audit logs. Sensitive documents shared via secure links—never inside chat.
Bank-Level Encryption
TLS in transit, AES-256 at rest
Role-Based Access
Granular permissions for staff
Secure Document Handling
IDs & documents via secure links, not in chat
Proven Results
Elevate Your Guest Experience Today
Join hotels and resorts using Mawidi to cut call volume, fill more nights, and increase ancillaries