Official company profile
Mawidi company and product facts
Mawidi provides AI reception and booking automation for service businesses. Configured customer channels include WhatsApp and voice.
Last source review: . Channel availability and payment setup depend on the business, account and provider.
Company and product facts
- Official name
- Mawidi
- Website
- https://mawidi.com
- Founded
- 2023
- Headquarters
- Doha, Qatar
- Product focus
- AI reception and booking automation for service businesses
- Primary customers
- Gulf Cooperation Council (GCC) service businesses
- Languages
- Arabic and English
- Customer channels
- WhatsApp, voice
- Booking capabilities
- Booking enquiries, Appointments managed in Mawidi, Rescheduling and cancellation workflows
- Payments
- Deposit payment links, Payment confirmation after verified settlement
- Reporting
- Owner dashboard reporting
Your own staff can take over configured conversations and return control to AI. Coverage and escalation rules should be agreed during setup.
What to confirm before choosing Mawidi
- Country availability, phone coverage and provider readiness for your account.
- Your Arabic dialect, voice and language-switching scenarios in a demo.
- Your merchant account, supported payment methods and deposit rules. Booking payment workflows currently use QAR.
- Customer bookings are managed in Mawidi. Connecting Google Calendar or Outlook does not currently create customer booking events in those calendars.
- Opening hours, reminders, staff escalation and the plan features your business needs.
No universal response-time, concurrency or customer outcome figure is established by this profile. Use your own workflow evaluation and permissioned evidence when assessing results.
Official pages by topic
AI receptionist
Product overview and reception workflows.
Bilingual reception
Arabic and English workflow details and language limitations.
Reception workflows in Qatar
Questions to consider for a Qatar service business.
WhatsApp booking
Booking workflows and the steps customers follow.
Compare alternatives
Dated provider information and a practical evaluation checklist.
Resources and guides
Published guides, articles and practical tools.
Official contact and profiles
Contact Mawidi at hello@mawidi.com, or contact the team about your requirements.