Restaurant Booking System Qatar: WhatsApp table reservations
Mawidi helps restaurants collect table requests through WhatsApp, send confirmations and reminders, optionally request a deposit, and hand exceptions to staff in Arabic or English.
Turn booking requests into confirmed reservations
Peak periods such as brunch, weekend dinner, and Ramadan can create a dense mix of new requests, changes, cancellations, and staff follow-up. A clear reservation workflow helps the team apply the same rules to each request.
Mawidi can combine WhatsApp confirmations, configurable reminders, optional deposits, and staff review according to the restaurant's own availability and booking policy.
ROI inputs for a Qatar restaurant
- Peak covers per week
- Use your brunch, dinner, or Ramadan covers
- Average cover value
- Use your menu and service mix
- Current no-show rate
- Use your booking history
- Deposit policy
- Choose peak-only, event-only, or selected services
- Reminder timing
- Model WhatsApp confirmation and reschedule windows
The ROI calculator models your specific covers, average value, and no-show rate.
What Mawidi does for restaurants
WhatsApp-first reservations
Customers can request a table through WhatsApp. Mawidi can collect party size, date, time, and booking notes in Arabic or English, then follow the restaurant's confirmation rules.
Optional deposit workflows
A restaurant can decide which reservations require a deposit. After payment setup, Mawidi can include the supported payment step in the WhatsApp booking flow.
Configurable hours and Ramadan schedules
The restaurant sets regular availability and special service hours. WhatsApp requests can follow those configured rules, including outside staffed reception hours.
Configurable reminders and rescheduling
The restaurant chooses reminder timing and the follow-up path for confirmation, cancellation, or rescheduling.
Cancellation and waitlist handoff
When a workflow includes a waitlist, cancellation details can be routed to staff and follow-up messages can be configured for the next eligible guest.
Booking and deposit visibility
The dashboard can surface booking, party-size, reminder, and deposit information captured by the configured workflow.
Related
Frequently asked questions
- Is Mawidi a restaurant booking system for Qatar?
- Yes. Mawidi works as a WhatsApp-first restaurant booking system for Qatar restaurants, handling table requests, party size, timing, reminders, optional deposits, voice confirmation, and bilingual staff handoff.
- Do customers actually pay a deposit to book a table?
- A restaurant can choose whether a reservation requires a deposit and define that policy by service, event, or time slot. Mawidi supports booking flows with or without a deposit after payment setup.
- What happens during Ramadan?
- Restaurants can configure opening hours, booking windows, availability, and staff-handoff rules for Ramadan. The restaurant controls the exact timings and reservation policy.
- Can it handle private parties and large groups?
- The booking flow can collect party size and send requests that need review to staff rather than promising an automatic confirmation. The review rule is agreed during setup.
- Does it integrate with our existing POS or booking platform?
- Mawidi can work with calendar-based reservation operations and selected booking or POS workflows after setup review. The exact integration path depends on the system, access model, and the restaurant's confirmation rules.
- What languages does it speak?
- Mawidi supports Arabic and English customer workflows. Exact wording, voice behavior, and staff handoff are reviewed during setup for the restaurant's use case.
- How quickly can we go live?
- Launch timing depends on the restaurant's menu rules, reservation workflow, payment setup, WhatsApp setup, and whether staff handoff or integrations are required. A focused single-location flow is usually simpler than a multi-location group rollout.
- What does it cost?
- Pricing depends on the selected Mawidi plan, booking volume, channels, and workflow requirements. The pricing page gives the current plan structure, and the ROI calculator helps model restaurant-specific revenue leakage from missed bookings.
See Mawidi mapped to your reservation flow
Bring your availability, confirmation, deposit, and staff-handoff rules. The demo will show how those steps can fit into an Arabic and English WhatsApp booking journey.