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Manage home-service jobs

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Create an operator job and follow the supported job lifecycle.

Outcome

The service job contains the correct customer, service details and current status.

Last reviewed

2026-09-12 · Operations

Before you begin

  • A home-services organization with Appointments access.

Open the right workspace

  1. 1Sign in and open Dashboard.
  2. 2Choose Appointments from the dashboard navigation.
  3. 3If the item is not shown, ask an owner to check your access and the account package.

Create and follow the job

  1. 1Choose the service-job creation action shown for your sector.
  2. 2Confirm the customer, requested service, location and schedule fields shown.
  3. 3Save once and reopen the job from the list.
  4. 4Change status only when the real work has reached that stage.

How to know it worked

  • • The job list and detail view show the same current status.

If something goes wrong

  • Confirm the customer and date filters before recreating a missing job.
  • If the problem remains, open Support and describe what you expected and what appeared.