Book Appointments
Inside Mawidi
With Clear Calendar Status
Mawidi records and manages appointments in Mawidi today. Direct customer booking into Google Calendar or Outlook is not currently available, even if a calendar account is connected.
Everything for connected operations
Mawidi connects the tools your team already uses while keeping customer data controlled.
Mawidi booking today
Create and manage the appointment in Mawidi and send the customer a confirmation. Customer Google Calendar and Outlook event creation is not wired into this booking flow yet.
- Mawidi booking records
- Customer confirmations
- Calendar rollout status stated before purchase
Payment rails
Connect payment providers for deposits, invoices, and refunds.
- Stripe with Mada and Apple Pay
- Apple Pay and card support
- Refund policy automation
CRM and webhooks
Push leads, bookings, and customer events to downstream systems.
- REST API
- Real-time webhooks
- Field mapping
Identity controls
Keep enterprise access structured and auditable.
- SSO and SCIM planning
- Roles and permissions
- Audit logs
Data boundaries
Control what moves between tools and what stays protected.
- PHI-sensitive fields
- Regional hosting options
- Retention policies
Monitoring
Know when a sync or provider needs attention.
- Integration health
- Retry queues
- Admin alerts
Four steps to connected launch
Map
Define systems, fields, owners, and sync direction.
Authorize
Connect through OAuth, API keys, or secure webhook endpoints.
Test
Validate sandbox data, conflicts, failures, and retries.
Monitor
Launch with alerts, health checks, and audit logs.
No more isolated tools
“Customer calendar booking remains a rollout item, not a live product promise.”
“Deposits and refunds now match our cancellation policy.”
“CRM webhooks keep sales informed without duplicate entry.”
“Audit logs made enterprise approval much easier.”
Frequently Asked Questions
Can an AI receptionist book appointments directly into Google Calendar or Outlook?
Not with Mawidi's current customer booking flow. Appointments are recorded and managed in Mawidi; direct event creation in a customer's Google Calendar or Outlook calendar is not currently available. Connecting a calendar account does not change that limitation, so teams that require calendar-native booking should confirm rollout status before purchase.
Which other integrations are supported?
Payment, CRM, webhook, and enterprise identity integrations are planned and implemented based on your operating stack.
Do integrations require custom work?
Standard providers can be connected quickly. Complex enterprise systems start with a field and authorization review.
Can Mawidi run without integrations first?
Yes. Many teams launch WhatsApp automation first, then add calendar, payment, and CRM sync after the core journey is proven.
Make every tool work together
Map your current stack and see the fastest route to a connected Mawidi launch.