United Arab Emirates
WhatsApp booking system and AI receptionist for businesses in the UAE
Mawidi is a WhatsApp booking system and AI receptionist for appointment-based businesses in the UAE, including clinics, dental practices, salons, restaurants and real estate agencies in Dubai, Abu Dhabi and other emirates. It answers WhatsApp messages in Arabic or English, and phone calls too on the Business plan. It collects the booking details, sends reminders, and hands the conversation to your staff when a person should decide. When the company country is set to the UAE, the assistant writes in natural Gulf Arabic and quotes prices in AED.
The short version
- What it is
- A WhatsApp booking system and AI receptionist. WhatsApp is on every plan; the AI voice receptionist starts on the Business plan.
- Languages
- Arabic and English. With the UAE as the company country, replies use neutral Gulf Arabic; the real estate assistant uses Emirati dialect.
- Currency
- Replies quote AED. Plans are billed in QAR at checkout, so AED amounts on this page are for reference.
- Cities with pages
- Dubai.
- Free trial
- 14 days. A card is required to start, and you are not billed until the 14 days end.
- Company
- A Doha-based software company serving businesses across the GCC.
Booking pages by UAE city
Start with the page for your city and business type.
Dubai
Businesses in Abu Dhabi and the other emirates set up the same way: Mawidi works from your company's country and your own services, not from a fixed city list. There is no dedicated Abu Dhabi page yet.
UAE sectors we cover
Pick the sector closest to your business.
Clinics
Clinic bookings and reminders on WhatsApp, with clinical questions left to your staff.
Dental clinics
Route dental requests by treatment type and urgency, with reminders and staff handoff (English page).
Salons, spas and service teams
Bookings and WhatsApp reminders for salons, spas and professional or home-service teams.
Restaurants and hospitality
Table requests, party size and special notes taken on WhatsApp and handed to the floor team.
Real estate and property
Answer property enquiries and collect viewing requests in Arabic or English, with an agent in control.
WhatsApp AI chatbot
How the WhatsApp assistant answers, books and hands over to your team.
How it works in the UAE
Arabic and English in one chat
The assistant reads the country and currency on your company profile. For the UAE it replies in neutral Gulf Arabic or in English, follows the customer's own wording, and avoids Levantine words where a Gulf word exists. The real estate assistant is set to Emirati dialect.
Prices in dirhams
With the UAE as the company country, the assistant writes amounts in AED and does not switch to another currency.
Staff stay in control
Mawidi does not give medical advice. Clinical questions, complaints and anything unclear are handed to your team with the conversation attached.
Plan prices
Checkout is in QAR. The AED amounts are for reference only. Setup fees and VAT terms are on the pricing page.
Starter
QAR 279 a month (about AED 279)
WhatsApp auto-replies and appointment booking.
Professional
QAR 699 a month (about AED 699)
Adds deposit management and no-show fee collection.
Business
QAR 1,399 a month (about AED 1,399)
Adds the AI voice receptionist. Voice minutes are bought as prepaid bundles.
The 14-day trial needs a card to start, and you are not billed until it ends.
Frequently asked questions
What is the best clinic booking system in Dubai with WhatsApp?
The best fit is the one that works in the channel your patients already use. Mawidi is a WhatsApp-first booking system for clinics: it collects the reason for the visit, offers times from your calendar, sends reminders, and hands urgent or clinical questions to your staff. It does not give medical advice. Compare any option on WhatsApp booking, Arabic and English replies, reminders, deposits and staff handoff.
Is there a salon booking app in Dubai with WhatsApp reminders?
Yes. Mawidi takes salon bookings on WhatsApp and sends confirmation and reminder messages before the visit. The Dubai appointment booking page covers salons, spas and other service teams.
Can I take restaurant reservations on WhatsApp in Abu Dhabi?
Yes. Mawidi can take table requests on WhatsApp, including party size and special notes, and pass them to your team. There is no dedicated Abu Dhabi page yet, so see the restaurants and hospitality page for the workflow.
Is there an AI answering service for dental clinics in the UAE?
Yes. Mawidi answers dental calls on the Business plan and WhatsApp messages on every plan, in Arabic and English. It books by treatment type, sends reminders and routes urgent or clinical questions to staff. Our UAE dental guide covers what to check in any provider.
Does the AI reply in Emirati Arabic?
For general WhatsApp booking, the assistant uses neutral Gulf Arabic when your company country is the UAE, so customers across the Gulf understand it, and it follows the customer's own wording. It also replies in English. The real estate assistant uses Emirati dialect.
How much does it cost in AED?
See the plan prices on this page. Checkout is in QAR, and the AED amounts are for reference. Setup fees and VAT terms are on the pricing page.
Is there a free trial, and does it need a card?
There is a 14-day trial. A card is required to start it, and you are not billed until the 14 days end. What is enabled during the trial depends on your plan and onboarding scope.