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Interpret date ranges, booking, revenue and conversation measures.

Outcome

You can state what a metric measures and which period it covers.

Last reviewed

2026-09-12 · Product

Before you begin

  • Analytics access and recorded activity in the selected period.

Open the right workspace

  1. 1Sign in and open Dashboard.
  2. 2Choose Analytics from the dashboard navigation.
  3. 3If the item is not shown, ask an owner to check your access and the account package.

Interpret the report

  1. 1Select the period first and note its start and end.
  2. 2Read each metric label and compare it only with the same definition and period.
  3. 3Open supporting appointment or conversation records before acting on an unexpected total.
  4. 4An empty report can mean there was no recorded activity or that access/data is unavailable; it does not prove business inactivity by itself.

How to know it worked

  • • You can reproduce the selected range and explain the source records used for a decision.

If something goes wrong

  • Refresh once and check the date range before reporting missing data.
  • If the problem remains, open Support and describe what you expected and what appeared.