Manage services and availability
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Create service types and check which times customers can request.
Outcome
A supported service appears with the intended duration, price and bookable times.
Last reviewed
2026-09-12 · Operations
Before you begin
- Access to Appointments and permission to manage service types.
Open the right workspace
- 1Sign in and open Dashboard.
- 2Choose Appointments from the dashboard navigation.
- 3If the item is not shown, ask an owner to check your access and the account package.
Configure the service
- 1Open the service types control shown in Appointments.
- 2Add or edit the name, duration and displayed price fields, then save one service before starting another.
- 3Set availability using only the controls offered for the service and save. For example, a 30-minute consultation should leave the next slot unavailable when an existing booking occupies that interval.
- 4Open the public booking link in a separate signed-out window and confirm the intended service, duration and slots appear.
- 5Reopen the service in Appointments and compare the saved values with the public selection before sharing the link.
How to know it worked
- • The service and a valid available time can be selected in the public booking flow.
If something goes wrong
- Check business hours, closures, service duration and existing bookings when a slot is unavailable; changing the duration can legitimately remove a slot.
- If the public page does not match the saved service, refresh it once and confirm you copied the current booking link before creating another service.
- If the problem remains, open Support and describe what you expected and what appeared.