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Manage services and availability

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Create service types and check which times customers can request.

Outcome

A supported service appears with the intended duration, price and bookable times.

Last reviewed

2026-09-12 · Operations

Before you begin

  • Access to Appointments and permission to manage service types.

Open the right workspace

  1. 1Sign in and open Dashboard.
  2. 2Choose Appointments from the dashboard navigation.
  3. 3If the item is not shown, ask an owner to check your access and the account package.

Configure the service

  1. 1Open the service types control shown in Appointments.
  2. 2Add or edit the name, duration and displayed price fields, then save one service before starting another.
  3. 3Set availability using only the controls offered for the service and save. For example, a 30-minute consultation should leave the next slot unavailable when an existing booking occupies that interval.
  4. 4Open the public booking link in a separate signed-out window and confirm the intended service, duration and slots appear.
  5. 5Reopen the service in Appointments and compare the saved values with the public selection before sharing the link.

How to know it worked

  • • The service and a valid available time can be selected in the public booking flow.

If something goes wrong

  • Check business hours, closures, service duration and existing bookings when a slot is unavailable; changing the duration can legitimately remove a slot.
  • If the public page does not match the saved service, refresh it once and confirm you copied the current booking link before creating another service.
  • If the problem remains, open Support and describe what you expected and what appeared.