Bilingual reception
for GCC clinics, salons, restaurants & property.

Mawidi provides Arabic and English WhatsApp reception for GCC clinics, salons, and service teams. It can qualify enquiries, guide booking, and hand configured cases to your clinic team.

Clinic-defined human handoff

When a caller asks for a person, uses clinic-defined escalation keywords, or needs help outside the configured scope, a configured voice agent can transfer the call to your nominated number. WhatsApp conversations can be handed to staff. Your clinic defines coverage hours and its response process.

Book a discovery call Hear a live voice agent
Reply time
<10s
24/7
No-shows
↓ Fewer
Deposit reminders
Prepaid bookings
✓
Visa, Stripe
M
Mawidi, Al Noor Clinic
online, typically replies <10s
أبغى موعد تنظيف أسنان الخميس
10:22 ✓✓
Voice agent, live
“مرحباً، عيادة النور…”
Confirming 4 reminders
No-shows this month
↓ Fewer

How coverage works

WhatsApp reception answers in under 10 seconds, 24/7. Voice hours and human escalation are clinic-configured. AI receptionist for Qatar · Bilingual AI receptionist.

Voice & WhatsApp agents

Reception tools configured for your clinic

Configure WhatsApp, voice, and handoff workflows around your clinic’s reception process.

Live call, AR
Reception agent
00:04
أهلاً، عيادة النور. كيف نقدر نخدمك؟
↳ Hello, Al Noor Clinic. How can I help today?
🗓 Booked 10:30💳 50 SAR, Stripe📩 WA confirmation🔔 Reminder scheduled
Services

Everything you need to fill the diary, end-to-end

Twelve modules that work alone or stack into one managed reception layer: switch on what you need, scale the rest as you grow.

Official Business API
WhatsApp reception
Bilingual AI assistant answers every enquiry in under 10 seconds, 24/7, on the official WhatsApp Business stack.
  • Approved templates
  • AR + EN parity
  • Handoff to human team
Configurable
Clinic-configured voice agent
Configure a voice agent and its escalation rules for your clinic’s phone workflow.
  • Clinic-configured number
  • Escalation keywords
  • Test language in a demo
Team-controlled
Staff takeover for WhatsApp
Your staff can take control of a WhatsApp conversation, which pauses automated replies.
  • Human control
  • Replies pause
  • Clinic availability
Visa, Mastercard, Stripe
Deposits & payments
Collect prepaid deposits on WhatsApp before the slot is locked. Cut no-shows by up to 85%.
  • Stripe
  • Instant refunds
  • Auto reconciliation
Calendar-native
Smart booking automation
Live slot lookup, double-booking prevention, and automatic reschedules that feel human.
  • Google / Outlook sync
  • Multi-doctor routing
  • Service duration logic
RAG-powered
Bilingual AI concierge
Handles 80% of FAQs (services, prices, hours, directions), grounded in your clinic's own content.
  • Your tone, not a bot
  • Zero hallucinations
  • Learns weekly
Polite by design
Reminders & reschedules
Automated 24h / 2h nudges with one-tap reschedule, plus post-visit follow-ups and recalls.
  • Custom cadence
  • One-tap actions
  • Recall campaigns
Approved templates
Waitlist & broadcasts
Targeted WhatsApp campaigns with segments for VIP, dormant, and seasonal guests, never spammy.
  • Opt-in compliant
  • A/B subject tests
  • Revenue tracking
Organisation dashboard
Conversation oversight
Review your organisation’s WhatsApp conversations and identify which are under human control.
  • Conversation view
  • Human-control status
  • Organisation access
Clinic-configured
Human handoff rules
Set the clinic contacts and escalation keywords that determine when a caller should reach a person.
  • Nominated number
  • Escalation keywords
  • Out-of-scope requests
Plug and play
Integrations
Connect Google Calendar, Outlook, Stripe, and the most common GCC EMRs.
  • Webhooks + Zapier
  • Custom EMR bridges
  • Q2 2026: full EMR suite
GCC localization
Compliance & data
GCC data localization on request, audit trails, role-based access, and official WhatsApp template governance.
  • Encrypted at rest
  • Role-based access
  • Audit logs
Sectors

Built for every booking-driven business in the GCC

From dental clinics in Riyadh to salons in Doha and auto centres in Dubai, Mawidi tunes its scripts, tone, and payment flow to your vertical.

🦷
Healthcare
Dental clinics
Remindersdeposit-backed
💉
Healthcare
Dermatology & aesthetics
Depositssecured bookings
🩺
Healthcare
Medical clinics
24/7always-on reception
💇‍♀️
Beauty
Beauty & hair salons
WhatsAppbooking & chat
💆
Beauty
Spas & wellness
Voice + chatone unified inbox
🏋️
Wellness
Fitness & gyms
Auto-bookingbooks into your flow
🍽️
Food & leisure
Restaurants & cafés
<10s replyinstant table confirms
🏨
Food & leisure
Hotels & hospitality
Instantfront-desk replies
🚗
Mobility
Auto service centres
No missedenquiries answered
🏠
Property
Real estate viewings
AR, ENbilingual enquiry replies
🎓
Schools
Education & tutoring
Remindersfor every session
📸
Creative
Photography studios
Depositssecure each session
🐕
Healthcare
Pet care & vet
Phone + WhatsAppowner intake
🛍️
Retail
Retail appointments
Auto-bookingbooks appointments for you
Don't see your industry? Mawidi works for any appointment-based business. Talk to us →

Ready to let the diary fill itself?

We review your clinic scenarios and configure language and handoff workflows before go-live.

VisaMastercardStripe
Official WhatsApp Business approvals, GCC data localization on request

Qatar pages

Booking automation pages for Qatar search demand

These pages connect the homepage to Mawidi's highest-intent Qatar searches: AI receptionist, clinic booking, dental scheduling, and WhatsApp reminders.

Qatar booking automation hub

Start with Mawidi's Qatar AI receptionist, WhatsApp booking, clinic, dental, reminder, salon, and restaurant pages.

AI receptionist for Qatar

Bilingual booking-heavy reception for WhatsApp and voice inquiries.

Clinic booking software for Qatar

Patient intake, scheduling rules, reminders, deposits, and staff escalation.

Dental clinic booking software

Treatment-aware dental intake, urgent handoff, reminders, and protected chair time.

WhatsApp medical reminders

Two-way confirmations, reschedule paths, preparation notes, and no-show reporting.

Saudi Arabia & UAE pages

Booking automation for Saudi and UAE search demand

Purpose-built pages for the highest-intent searches in Riyadh, Jeddah, and Dubai: WhatsApp booking, clinic booking, and salon booking.

WhatsApp booking system in Riyadh

Confirmed WhatsApp bookings for Riyadh clinics and salons, with bilingual reminders.

Clinic booking software in Riyadh

Patient intake, scheduling rules, and Arabic-English reminders for Saudi clinics.

Salon booking system in Saudi Arabia

Instant salon bookings with WhatsApp confirmations that cut no-shows.

Appointment booking software in Dubai

Smart scheduling for Dubai clinics and salons across WhatsApp and voice.

Clinic booking software in Dubai

Bookings, reminders, and deposits for Dubai clinics — in Arabic and English.

WhatsApp booking system in Jeddah

Never miss a WhatsApp enquiry — automated bookings for Jeddah businesses.

Why Mawidi?

Mawidi: Arabic and English reception for GCC clinics

Mawidi helps GCC clinics manage Arabic and English WhatsApp conversations, including booking, deposits, and reminders. A staff member can take a WhatsApp conversation into human control to pause automated replies. When a caller requests a person or matches a clinic-configured escalation rule, the voice agent can transfer the call to the clinic's nominated number.

Arabic and English WhatsApp reception

Arabic and English WhatsApp handling, with configurable Qatari-dialect post-processing for Arabic replies.

Clinic-configured escalation

Staff can take over WhatsApp conversations, and the voice agent can transfer callers under clinic-configured escalation rules.

Deposits and reminders

Secure payment links and automated WhatsApp reminders help clinics manage bookings.

Booking and follow-up

Support appointment booking, rescheduling, and reminders over WhatsApp.

How Mawidi worksAI voice agentsBilingual AI receptionistPricing